USE OF SITE

You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. ‘Deep-linking’, ’embedding’ or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.

DISCLAIMER OF WARRANTY

The contents of this site are provided “as is” without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement.

The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called “Providers”, assume no responsibility for errors or omissions in these contents.

The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers, to the extent permitted by law, shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility.

We strive to be as accurate as possible in our product descriptions, compatibility references, information content, pricing, links and any other product information contained in or referenced on our site. However, occasional human error may occur and we therefore cannot guarantee that all product descriptions, specifications, pricing or any other content on the site is entirely accurate, complete, current, or that we are responsible for these errors. In the event that a product is listed at an incorrect price due to typographical, informational, technical or any other error, we at our sole discretion shall have the right to refuse or cancel any order for that product and immediately amend, correct or remove the inaccurate information.

The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

OUR RIGHTS

We reserve the right to:
1. modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or

2. change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.

3. We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.

ORDER PROCESSING

Order processing will not begin until we receive a confirmed order and full payment.

PAYMENT OPTIONS AND PRICING

All transactions will be processed in South African Rands (ZAR).

We aim to offer you competitive prices on current products; your total order price will include the price of the purchase plus any applicable sales tax and delivery and/or shipping charges (on the day of shipping).

We reserve the right to change pricing at any time without prior notice.

Should we reduce the price on any shipped products within 10 (ten) working days of shipment, you may contact us and request a refund for the difference between the price you were charged and the reduced selling price. To receive the refund you must contact us within 14 (fourteen) days of shipment.

CREDIT CARD

We accept MasterCard and Visa credit cards. If you do not have a credit card please utilize one of the other payment options, or simply log off and return to the site at a later time to complete your order. All of your order details will be saved online under in the Your Account section available for use whenever you’re ready.

EFT (ELECTRONIC FUND TRANSFER)

Once you have added enough items to your shopping cart, proceed to “Checkout” and follow the order processing instructions. Select the option to pay via EFT. You will then have to load JCD Vape (Pty)Ltd as a beneficiary on your internet banking and use the unique order number in the reference line for your payment. This should ensure speedy processing and delivery of your selected products.

DIRECT DEPOSIT

You may pay for your products through a direct deposit. It’s exactly the same as doing an EFT payment, except you’ll have to go into your bank and physically make your direct deposit there. Please EMAIL through your deposit slip to us at jjdique@jcdvape.com to ensure your payment is confirmed and order shipped as quickly as possible.

SECURITY POLICY

1. PayFast processes all credit card transactions. All credit card transactions are 128 bit Secure Socket Layers (SSL) encrypted.

2. PayFast is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. PayFast Internet servers are protected by firewalls and intrusion detection systems.

3. The Merchant does not have access to credit details.

4. PayFast continually reviews and enhances its security in line with technological changes.

PROCESSING TIMES

Lead time is dependent on stock availability. Should we have stock available, orders will be dispatched on the same day provided payment is validated/received before 14:00pm. Orders will not be processed on weekends and holidays.

Should the product not be in stock please allow 10 (ten) working days plus freight transit time. This will allow for manufacturing and delivery to our warehouse.

Every effort is made to affect shipment of your order timeously however unforeseen circumstances may cause delays. Should we be faced with such an occurrence we will contact you via email and provide a revised shipping schedule. Notwithstanding the aforementioned, any order for goods may be cancelled if it remains undelivered after the agreed delivery date or 30 days from date of order, whichever date occurs last.

SHIPPING

Please ensure the correct shipping address is provided from the outset as title and risk will pass to you once the order has left our premises.

UNDELIVERABLE PACKAGES

Occasionally packages are returned to us undeliverable. Should this event take place every attempt will be made to contact you to make arrangements for re-shipment.

RETURNS & RETURN PROCEDURE

Due to the nature of the goods supplied, goods may only be returned in the following instances:

within 7 (seven) days of date of the receipt of the goods if the transaction falls within the scope of Section 44 of the Electronic Communications and Transmissions Act*. The aforementioned return policy excludes items contemplated in Section 42(2) of the aforementioned Act; or
within the implied warranty period if the product is defective; or
within 10 business days, if We has made an error in delivery.
Returned goods must be received by us within 30 days of receipt of receipt of the complaint.

The goods must be returned via reputable carriers capable of providing proof of delivery and insurance for the entire value of the shipment. You are required to bear the cost of shipping and insurance required for the return of the goods to the stipulated return address. We will not refund shipping charges, unless we have made an error in delivery or the product is in fact found to be defective during the warranty period.

You agree that all returned products for credit, replacement or refund will be 100% complete, in a resalable condition, and will include the original packaging material, manuals, blank warranty cards, and other accessories provided by the manufacturer.

If any component of the returned product is missing, we reserve the right to refuse the return of such goods.

REPAIRS

All repairs are outsourced to third party service providers. You therefore agree that repair times stipulated are merely estimates unless expressly agreed in writing by us.

PRIVACY POLICY

We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this website.

All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other that which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone.

The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the Site, analyze trends, and administer the Site.

We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly. If you have any questions or concerns about our privacy policy, please send us an E-mail.

By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes.

COOKIE/TRACKING TECHNOLOGY

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

 

UPDATING OF THESE TERMS AND CONDITIONS

We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is your obligation to periodically check these Terms and Conditions at the Website for changes or updates. Your continued use of this Website following the posting of changes or updates will be considered notice of your acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

CONSENT

You understand and agree that all the designs and trademarks are registered to JCD Vape (Pty)Ltd and hereby accept the terms and conditions. You confirm that you shall not copy/duplicate the trademarks and designs directly or indirectly in anyway and understand the legal implications thereof. Should you be found to be in violation of this agreement you understand that you will be held liable for all legal costs incurred by JCD Vape (Pty)Ltd for any civil action or any legal action deemed necessary against you.

SERVICE ADDRESS AND NOTICES

For all purposes under this agreement including giving of any notice, the payment of any amount, the service of any process and for all other purposes arising from this agreement you hereby choose the service address set out on the quotation for the order of goods.

LAW

The Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.

LEGAL CHARGES

In the event of JCD Vape instructing its attorneys to recover money or the goods from you, you shall be liable for and pay all legal costs (“on an attorney and Client basis”) incurred by us and including collection commissions.

INTERPRETATION & JURISDICTION

The contract shall be governed and interpreted according to the laws of the Republic of South Africa.

You consent to the jurisdiction of the Magistrate’s Court of the district of Cape Town.

All the provisions of this agreement shall be severable and no provision shall be affected by the invalidity of any other provision. In the event that any one or more of the provisions contained herein shall, for any reasons, be held to be invalid, illegal or unenforceable in any respect, such invalidity, illegality or unenforceability shall not affect any other provisions of this agreement, but this agreement shall be construed as if such invalid, illegal or unenforceable provisions had never been contained herein.

A copy of the ECT Act is available at http://www.polity.org.za/pol/acts/2002.